Privacy policy

Wellness Matters provides a wide range of essential oil products to choose from for your health and entire home. Our website provides more information about our services.

The purpose of this Privacy Policy is to provide transparency around how we collect information online, in connection with our Services.

We are committed to respecting and protecting the privacy of all individuals with whom we interact and to fostering user confidence in online advertising. 

The information that our clients or website visitors submit on the contact form will be used as an effective way to respond to the inquiry. This information includes your Name, Phone Number and Email address (but are not limited to the above) which will be stored in our email accounts and CRM software, both of which are password protected. You will not be added to any of our email lists unless you opt-in separately.

Your personal information is not shared with any external parties (person or business) without your written consent. You may choose to correct, update or remove the personal data you have submitted to us by contacting us via email or contact form.

All documents or images uploaded to our website are stored on Wellness Matters’ cloud storage in a dedicated and secure folder. Access to these confidential data files are strictly controlled where only authorised users have access.

The security of personal data we take very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data. Our website is hosted on a secure server environment that uses a web security firewall and other advanced security measures to prevent interference or access from outside intruders.

Transport layer encryption is used to protect all connections to and from websites with SSL certificates (HTTPS). All new websites and web applications (business management systems) developed are issued with SSL certificates.

Cookies are small files that store selective data on your web browser platform which is used to enhance your online experience. These cookies are anonymous and completely harmless.

You may change the settings on your browser to refuse or prevent the use of “cookies”. While most browsers are initially set up to accept cookies you can reset your browser to refuse all cookies or indicate when a cookie is being sent.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Articles on this site may include external website links where these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Please note that these external websites may not be operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the privacy of information on these websites.

We share all Data with Google Analytics where Wellness Matters adheres to Google Analytics Terms of service.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We may change this policy from time to time by updating this page with amended terms. You should check this page from on occasion to ensure that you are aware of any changes.

The contents of this Privacy Policy shall be governed by the laws of the Republic of South Africa. If you have any questions regarding our Privacy Policy, you’re welcome to contact us.

Last updated March 2023

Shopping Basket